Toll Free Number: 800-404-8033

Privacy Policy

Access and Use by U.S. Residents Only

This Website and its contents are designed to comply with U.S. laws and regulations. Although accessible by others, the Website and its content are intended for access and use by U.S. residents only. We do not intend to offer goods or services to, or monitor the behavior of, individuals who are located outside the U.S. By accessing, previewing or otherwise using our services and/or the Website in any manner you represent and warrant that you are a resident of the United States. If you are visiting this Website from the European Union, or other regions with laws governing data collection and use that may differ from U.S. law, please visit and select the Website that is designed for your country of origin.

Your Online Privacy

A Betterway Rent-A-Car, Inc. respects the privacy of every individual who sends us e-mail or visits our Websites. Your privacy is very important to us. This Privacy Policy describes how A Betterway Rent-A-Car, Inc. and its subsidiaries and affiliated companies (collectively, “we”, “us” or “our”) collect, use and disclose personal information of visitors to our Websites, users of our online services and others to whom we expressly provide that this Privacy Policy will apply (collectively, “you” or “your”).

This Privacy Policy applies to the following Websites (collectively, the “Website”):


Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using our Website in any way, such as browsing or interacting with it, you acknowledge that you have read, understood and agree to be bound by the terms and conditions set forth in this Privacy Policy and the Terms and Conditions of Use. Your acknowledgement includes your consent and agreement to the manner of collection and use of information, including the use of personal information (described below). If you do not agree with this Privacy Policy and the Terms and Conditions of Use, you may not use this Website.

This policy applies only to individuals who visit our Website or interact with us through e-mail. It does not apply to information which we may collect offline or through any other means, including on any other website operated by any third party, or to any information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Information We Collect and How We Use It

You can visit our Website without telling us who you are or providing us with any information. However, we may collect the domain names, IP addresses, host names, and pages requested (not the e-mail addresses) of all visitors to our Website to measure the number of visits, pages visited, average time spent on the Website, etc. We also may collect the e-mail addresses of those who send us e-mail messages. We use this information to continually improve the convenience and functionality our Website for our customers.

If you choose to provide us with personal information on the Website, for example by renting a vehicle, purchasing other goods or services, enrolling in our Fastbreak or Perfect Drive programs, or responding to a questionnaire or survey, you are agreeing to share that information with us and with our subsidiaries, affiliates, licensees, and business partners. We use personal information about you to improve our marketing and promotional efforts, to statistically analyze Website usage, to improve our content, and to customize our Website’s services, content and layout. For example, we may use the information to ensure the proper delivery of information you requested, provide personalized service, and to inform you about our products and services. We may also use your personal information to inform you of new products, services, changes, or promotions. If you do not want us to send you this type of information, please send us an e-mail at

From time to time, we may utilize the services of third parties in our business and may also receive personal information collected by those third parties in the course of the performance of their services for us or otherwise. Where this is the case, we will take reasonable steps to ensure that such third parties have represented to us that they have the right to disclose your personal information to us.

How We Collect and Use Personal Information

We collect information from you during the process of reservation and rental transactions, such as name, date of birth, address, phone number, drivers license number and payment card information.

We collect personal information from you to enable us to manage, maintain, and develop our business and operations, including:

  • to communicate with you;
  • to establish, maintain and manage our relationship with you so that we may provide you with, or receive from you, the programs, products and services that have been requested;
  • to be able to review the products and services that we provide to you so that we may understand your requirements for our programs, products and services and so that we may work to improve our products and services;
  • to be able to review the products and services that we obtain from you so that we may work with you and so that you may understand our requirements for such products and services;
  • to administer or otherwise carry out our obligations in relation to any agreement you have with us;
  • to protect us against error, breach of contract, negligence, fraud, theft, illegal activity and damage to our goods and property;
  • to alert you to updated information and other new products and services from us, or third-parties, or to forward promotional materials to you, where you have consented to receive such information;
  • to complete a transaction or service requested by you;
  • to respond to inquiries or requests submitted by you;
  • to ensure the Website is relevant to your needs;
  • to help us create and publish content most relevant to you;
  • to enable us to comply with applicable law or regulatory requirements; and
  • any other reasonable purpose to which you consent.


Your personal information may be used and disclosed:

  • as permitted or required by applicable law or regulatory requirements; to meet national security or law enforcement requirements.
  • to comply with valid legal processes such as search warrants, subpoenas or court orders;
  • as part of our regular reporting activities;
  • to protect our rights and property;
  • where the personal information is publicly available;
  • during emergency situations or where necessary to protect the safety of a person or group of persons investigate fraud, or respond to a government request; or
  • for any additional purposes for which we have obtained your consent.

We may use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so.

Sharing Information

We do not intend to sell any of the information we collect to third parties. We may provide aggregate statistics to reputable parties and our subsidiaries, affiliates, licensees, and business partners about the visitors to our Website and, where not legally prohibited, these statistics may include personal information about you. We do this so they, too, can understand how often people use their areas of the Website in order for them to provide you with the best possible experience.

We may share your personal information with our employees, contractors, consultants, affiliates and other parties who require such information to assist us with managing our relationship with you, including third parties that provide services to us or on our behalf. For example, we may share your personal information from time to time with our third party information technology and data processing service providers so that we may operate our business.

We may disclose or transfer your personal information to third parties in connection with a corporate re-organization, merger or amalgamation, or the sale of all or substantially all of our assets, provided that the personal information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring this information.

Tracking Technologies

Like many other Internet websites, our Website may use “cookie” technology to measure Website activity and to customize information to your personal tastes. A “cookie” is an element of data that a website can send to your browser, which then stores the “cookie” on your hard drive. When you return to our Website we can recognize you from the information stored in the “cookie” and can tailor information to suit your individual preferences. The goal is to save you time and provide you with a more meaningful visit. You may set your browser to notify you when you receive a “cookie,” and to refuse or accept “cookies.” However, please note that if you choose not to accept “cookies” you will limit the functionality we can provide to you at our Website.

Social Media Widgets

Our Website includes social media features, such as the Facebook Like button, Twitter and Widgets, such as the “Share This” button or interactive mini-programs that run on our Website. These features may collect your Internet protocol address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy statement of the company providing it.

Google Analytics

We use a tool called “Google Analytics” to collect information about the use of this Website. Google Analytics collects information such as how often users visit the Website, what pages they visit when they do so, and what other sites they used prior to coming to this Website. We use the information we get from Google Analytics only to improve this Website. Google Analytics collects only the IP address assigned to you on the date you visit this Website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Use and the Google privacy policy & principles. You can prevent Google Analytics from recognizing you on return visits to this Website by disabling cookies on your browser.

California’s Do Not Track Notice

We do not track our web visitors across third party websites to provide targeted advertising and, therefore, our Website does not respond to Do Not Track (DNT) signals. We do not support Do Not Track browser settings and do not currently participate in any Do Not Track frameworks that would allow our Website to respond to signals or other mechanisms from you regarding the collection of your personal information.

California Privacy Rights

California’s “Shine the Light” law (California Civil Code Section 1798.83) permits our visitors who are California residents to request certain information regarding our disclosure of personally identifiable information to third parties for their direct marketing purposes. To make such a request, please contact us using the methods described below.

Collecting Information for Children

We do not intend to collect personal information from children who identify themselves as being under 18 years of age. Children should not provide personal information on this Website, and should ask their parents to submit a request on their behalf if they want to receive information related to this Website. As per the Children’s Online Privacy Protection Act (15 U.S.C. 6501, et seq.), we do not knowingly collect or maintain personal information from persons under the age of 13.


Links to Other Websites

Our Website may offer links to other websites that may be subject to less stringent privacy standards. If you visit one of these linked websites, you are then subject to the privacy policies and other policies of such website and are no longer protected by our policies. We are not responsible for, or able to monitor or control, the policies and practices of other companies, including with respect to their collection, use or disclosure or your personal information. You should review the privacy policies of these websites before providing them with personal information.


No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk.

To prevent unauthorized access, maintain data accuracy, and to ensure the correct use of information, we have put in place appropriate physical, electronical, and managerial procedures to safeguard and secure the information we collect online. Our secure server uses Secure Sockets Layer software (“SSL”) which allows us to receive information that your Web browser encrypts and transmits to us. SSL encryption technology helps to prevent the unauthorized viewing and downloading of your personal information. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.

In addition, although we obligate third parties who support our Website and their related offers or other programs to use any personal information only for the purpose of performing their work, we do not control such third parties’ website or other security measures.

If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Website or providing personally identifiable information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Website. We may post a notice on our Website if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

Reviewing and Changing Your Personal Information

You have the right to access and correct your personal information. You can review, update, delete and change your personal information by sending us an e-mail at or by notifying us in writing at Budget Car and Truck Rental of Atlanta, Attention Customer Service, P.O. Box 20945, Atlanta, GA 30320. In certain circumstances where your personal information is necessary to protect us against error, breach of contract, negligence, fraud, theft, illegal activity and/or damage to our goods and property we may decline to make changes to or delete your personal information.

Governing Law, Venue and Forum

Unless otherwise noted in this Privacy Policy, this Privacy Policy and Terms and Conditions of Use shall be governed by the laws of the State of Georgia and by the federal laws of the United States, excluding their conflicts of laws provisions. All disputes, controversies and disagreements between the parties arising out of or related to this Privacy Policy shall be exclusively submitted for, resolved and finally settled by, binding arbitration. The arbitration shall be conducted by three (3) arbitrators exclusively in Cobb County, Georgia, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The Parties waive any objection that might be made on the ground that such venue may be in an inconvenient forum.

Changes to This Privacy Policy

From time to time, we may revise this Privacy Policy as well as the Terms and Conditions of Use. Any revisions made will be posted within the Privacy Policy or Terms and Conditions of Use, as applicable, on the Website and will take effect immediately after they are posted unless otherwise noted. Collection and use of information from that point forward will be subject to the revised terms. If you do not agree with any revision to this Privacy Policy or Terms and Conditions of Use, you must stop using and accessing the Website.  Your continued access or use of the Website after any such revisions are posted will constitute your acceptance of these changes. You should review the Privacy Policy and Terms and Conditions of Use from time to time for any changes. This Privacy Policy was last updated on October 3, 2018.

Questions and Contact Information

If you have any questions, concerns or comments about this Privacy Policy, please send us an e-mail at or contact us at 770-240-3302. You can send written comments to: Budget Car and Truck Rental of Atlanta, P.O. Box 20945, Atlanta, GA 30320.

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